Privacy policy
Personal data we process
We process your personal data because you use our services and/or because you provide them to us yourself.
Below is an overview of the personal data we process:
- First and last name;
- Gender;
- Date of birth;
- Place of birth;
- Address information;
- Phone number;
- E-mail address;
- IP address;
- Other personal data you actively provide in correspondence and by telephone;
- Data about your activities on our website;
- Data about your surfing behavior across different websites (for example, because this company is part of an advertising network).
Special and/or sensitive personal data we process
We do not process any special and/or sensitive personal data.
For what purpose and on what basis we process personal data
We process your personal data for the following purposes:
- Sending our newsletter and/or advertising folder;
- Calling or emailing you if necessary to carry out our services;
- To inform you about changes to our services and products;
- To provide our services;
- We analyze your behavior on the website in order to improve the website and the range of products and services to match your preferences;
- We track your surfing behavior across different websites to match our products and services to your needs;
- We also process personal data if we are legally obliged to do so, such as data we need for our administration and/or tax return.
Automated decision making
We do not make decisions based on automated processing about matters that could (significantly) affect individuals. These are decisions that are made by computer programs or systems, without a person (e.g. an employee of ours) in between.
How we secure personal data
We take the protection of your data seriously and take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us.
How long we keep personal data
We do not keep your personal data longer than strictly necessary to realize the purposes for which your data is collected.
Sharing personal data with third parties
We share your personal data with various third parties if this is necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. We remain responsible for this processing.
Cookies, or similar techniques, that we use
We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements.
During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. We use the following types of cookies:
- Technical cookies: These cookies are necessary for the proper functioning of certain parts of our Site, such as using the web store, providing product and price combinations that apply to your country, load balancing on our servers, recording user preferences for cookies and so on. This category includes both temporary and permanent cookies. Our sites would not work properly or at all without these cookies. Therefore, these cookies are always used regardless of user preferences. Cookies in this category are always set by our sites and domains that are not third parties.
- Analysis cookies: These cookies are used to collect information about how you use our sites. We use the information to compile reports and to improve our sites, make them more user-friendly and monitor their operation. Cookies collect anonymous information about your activities on our sites, including the pages you visit and the web page that referred you to our sites. Cookies in this category may be set by our sites or by third-party domains. More information about certain types of such cookies is available in the section on anonymous identifiers.
- Third-party tracking cookies: These cookies are used to collect information about how you use our sites and what keywords you used to get to our sites, what websites you visited and how you reached our sites. We use this information to compile reports, to improve our sites and generally to tailor our offerings of products and services to you. These cookies may be set by our sites or by third-party domains.
- Third-party cookies: These cookies are used to integrate third-party features into our sites, such as YouTube™ videos, feedback forms or social media icons that allow you to share our content. Cookies in this category may be set by third parties and include, without limitation, cookies set by the following domains: YouTube.com, Twitter.com, Linkedin.com and Facebook.com.
You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings.
Viewing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization named by you.
You can send us a request to view, correct, delete, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data.
To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
We would also like to point out that you have the possibility to file a complaint with the national regulator, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
